Q.：How To Order？
Choose the items that you want and add them to the shopping cart.
After adding or choosing your items, please click the “NEXT” button
添加完你要的商品后，点击 “NEXT” 按钮。
Choose your desired delivery date and time.
Unifresh pre-ordering process
Order on Monday, deliver on Tuesday
Order on Tuesday, deliver on Wednesday
Order on Wednesday, deliver on Thursday
Order on Thursday, deliver on Friday
Order on Friday, deliver on Saturday
Order on Saturday or Sunday, deliver on next Monday
Please take note : If during public holidays or our supplier suddenly closed business , your order will be delay about 1-2 days to deliver for you. If this situation happens, we will inform you early, so don't worry.
If you had completed selected your date and time ,please click the "Proceed To Checkout" button.
选择完毕，请点击“Proceed To Checkout”按钮。
Please fill in the consignee address and contact number correctly, just make our delivery staff to be more efficient for the delivery process.
【Please Take Note : Please, fill in your address according to the tnb bill noted address, it will be more accurate】
【注明 : 输入地址的时候请跟着tnb的账单地址，地址比较准确】
After fill in the address, please click "Continue to shipping method" button.
地址输入完毕，请点击 “Continue to shipping method”按钮。
Select shipping method
Each order shipping fee will be RM3【If your order had reached RM50 or above will be free shipping fee】
If you choose to pick up order from our physical shop, it will be also free shipping fee.
After choosing the shipping method, please click the "Continue " button
选择完毕，请点击 “Continue” 按钮。
Choose your preferred payment method.
Cash on pick up【you may pay cash after you pick up from our store】
Bank transfer on pick up【After bank transfer your payment , please remember to upload your receipt. After we confirm your payment receipt,you may pick up your order from our store】
Cash On Delivery 【you may pay cash after you had received your items from our delivery staff】
Bank Transfer On Delivery【After bank transfer your payment , please remember to upload your receipt.After we confirm your payment receipt,we will deliver your order.】
After you had choose the payment method, please click "Place your order " button and your order will be completed.
选择完毕，请点击“Place Your Order”按钮，点击后就完成订单。
Q：How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
登录您的账户 → 点击“账户维护” → 在此处编辑您的账户信息和收货地址。
Q.：I forgot my Password for my account. What should I do to retrieve it?
Click on “Lost Password?” and fill your email that used to register the account in the box.
A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q：Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
* Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
* Orders that are in shipping or shipped will not be cancel.
Q：What is the product's transaction currency?
All products transaction currency will be done in ringgit malaysia.
Q：How long does the delivery usually takes?
Delivery usually will received items within 1-2days.
Q：I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page.
Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.
很抱歉，我们无法在 F.A.Q 页面解决您的疑问。请给我们发送电子邮件 email@example.com ，以便我们解决您的疑虑。